Privacy Policy

How Clean Gardens collects, uses, and protects your information

Last updated: November 2026

1. Introduction

Clean Gardens ("we", "our", or "us") is committed to protecting the privacy of our clients, website visitors, and all individuals whose personal information we process. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data.

2. Information We Collect

We may collect the following personal information when you interact with us:

  • Contact details: Name, email address, phone number, and physical address
  • Service enquiry details: Information about your property, garden requirements, and budget
  • Communication records: Emails, messages, and call records related to our services
  • Website usage data: Browser type, IP address, pages visited, and cookies

3. How We Use Your Information

We use your personal information to:

  • Respond to enquiries and provide quotes for our garden services
  • Schedule and deliver garden maintenance and landscaping services
  • Communicate with you about appointments, invoices, and service updates
  • Improve our website and services based on usage patterns
  • Send promotional offers and newsletters (only with your consent)

4. Information Sharing

We do not sell, rent, or trade your personal information to third parties. We may share your information with trusted service providers who assist in our operations (e.g., accounting, email services) under strict confidentiality agreements.

5. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of electronic transmission or storage is 100% secure.

6. Your Rights

In accordance with the Protection of Personal Information Act (POPIA), you have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal data
  • Withdraw consent for marketing communications at any time
  • Lodge a complaint with the Information Regulator

7. Cookies

Our website may use cookies to enhance your browsing experience. You can control cookie settings through your browser preferences. Disabling cookies may affect the functionality of our website.

8. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

  • info@cleangarden.co.za
  • +27 83 776 6839
  • Honeydew, Gauteng, South Africa